Privacy Policy

Effective Date: 07/01/2026

Iron Oak (“we,” “us,” or “our”) operates the website ironoakkc.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or submit a request through our intake form.

1. Information We Collect

Information You Provide Directly
When you fill out our intake/contact form (powered by Jobber), we may collect information such as your:

  • Name
  • Email address
  • Phone number
  • Service address
  • Details about the service you’re requesting

Automatically Collected Information
Like most websites, our Site may automatically log limited technical information, such as your IP address, browser type, device type, and pages visited, for basic site functionality and security purposes.

Advertising & Tracking
We do not currently run digital advertising campaigns (such as Google Ads, Facebook/Meta Ads, or retargeting pixels), and we do not use third-party advertising trackers on this Site. If this changes in the future, we will update this policy accordingly.

2. How We Use Your Information

We use the information collected to:

  • Respond to service requests and inquiries submitted through our intake form
  • Schedule and manage service appointments
  • Communicate with you about your request or existing service
  • Improve our Site and services
  • Comply with legal obligations

3. Third-Party Service Providers

Jobber
Our intake form is provided through Jobber, a third-party field service management platform. When you submit the form, your information is transmitted directly to and stored within Jobber’s systems on our behalf, in order to manage and fulfill your service request. Jobber’s handling of your data is governed by their own privacy policy, which we encourage you to review at jobber.com/privacy-policy.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies

Our Site may use minimal, essential cookies required for basic functionality (such as the proper loading of the embedded Jobber form). We do not currently use cookies for advertising or cross-site tracking purposes.

5. Data Retention

We retain the information you submit for as long as necessary to fulfill the purpose it was collected for, including ongoing customer service, scheduling, and recordkeeping, or as required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the information below.

7. Children’s Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Data Security

We take reasonable measures to protect the information collected through our Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Iron Oak
ryan@ironoakkc.com